You have reached the Presidential Management Fellows (PMF) Program’s Help Desk Ticket System.
Applicants are encouraged to review the “Become a PMF” section on the PMF website at www.pmf.gov before submitting a ticket. This section on the PMF website covers the following: eligibility, application process, application tips, assessment process, current application timeline, and frequently asked questions. You can also find the “PMF Application Handbook” posted in this section.
Please do not submit multiple tickets or inquiries for the same subject. When submitting a ticket, please provide the name and email address associated to your applicant user account, use the drop-down menu to select the type of problem, provide details of your request, and check the reCAPTCHA box. The reCAPTCHA is used to protect websites from spam and abuse. You may also upload documents (such as screen shots) as part of your submission. A technician will respond to your request as quickly as possible.
Upon submission of your ticket, you will receive an automated email response with a confirmation of your ticket and a ticket number. This automated email will come from support@usalearning.net; please check your SPAM folder if you do not receive one in your inbox.
This Help Desk Ticket System and all the text you enter is accessible to a range of personnel including help desk technicians, managers running reports, and programmers addressing reported issues. As such you should NEVER enter personal or confidential information. Do not enter passwords or personally identifiable information (PII) other than your contact information and issue required to address the problem.